Free Tool

·Most companies underestimate delivery cost by 20–40%

Delivery Cost Calculator

What's your true cost per delivery? Enter your fleet, salary, and fuel data — get an instant cost breakdown with benchmark comparison, top improvement levers, and what-if scenarios.

Includes driver, fuel, vehicle, maintenance, idle time, and failed delivery costs — the full picture most operations teams never see.

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From calculation to continuous improvement

Reduce your cost per delivery by 20–30% — without adding vehicles

This calculator models the cost patterns we see across hundreds of delivery and field operations teams. Dynamics Mobile helps companies reduce cost per delivery through continuous route optimisation, real-time execution management, and Microsoft Dynamics 365 integration — so you do more deliveries per route, with less idle time and fewer failed attempts.

Delivery cost — common questions

What is a good cost per delivery for last-mile logistics?

For European SME last-mile operations, a benchmark of €3.00–€4.00 per delivery is considered efficient. Urban same-day operations typically run higher (€6–€10+) due to traffic and density constraints. The most important metric is not the absolute cost but the trend — and how it compares to your industry peer group. Costs above €6.00 per delivery in standard B2B distribution usually indicate route density or utilisation issues.

What are the biggest drivers of delivery cost?

Driver salary typically accounts for 40–55% of total delivery cost, making it the single largest lever. Fuel cost (15–25%) is the second biggest driver and highly sensitive to route distance. Vehicle depreciation and maintenance add another 15–25%. The 'hidden' costs — idle time, failed deliveries, and re-attempts — are often underestimated but can add 10–20% on top.

How does route optimisation reduce delivery cost?

Route optimisation reduces cost per delivery through two main mechanisms: (1) Distance reduction — optimised routes typically cut total km by 15–25%, directly reducing fuel and maintenance cost. (2) Stop density improvement — fitting more stops into the same route spreads fixed driver cost across more deliveries. A combined 20% distance reduction and 5 extra stops per route can reduce cost per delivery by 25–35% without adding any vehicles.

How do failed deliveries affect cost per stop?

A failed delivery that requires a re-attempt effectively adds 60–100% of a normal delivery cost with zero revenue. At a 5% failure rate with 80 deliveries/day, that's 4 re-attempts daily — equivalent to losing €50–€200 in daily capacity depending on your cost profile. SMS notifications, time-window optimisation, and proof-of-delivery workflows typically halve re-delivery rates within the first month.