Merchandise

The app assists mobile agents in collecting data by the means of handy surveys preloaded on their mobile devices.

• Back-end (office) and mobile-site functionalities

For people in the office (Supervisors) who administer users, plan routes, define campaigns, create questionnaires, visualize reports and follow-up on mobile agents’ activities in real-time.

For Mobile agents who follow the routes and carry-out the merchandising activities assigned to them by Supervisors.

• A standalone solution

Dynamics Mobile Merchandise is a standalone solution with own database and back-end system.

• A cross-platform mobile application

Runs on Apple (iOS), Android and Windows 10 devices.

• Complete Off-line mode

The synchronization technology allows Dynamics Mobile Merchandise to store and consume business data locally on the device, so the app runs in a complete off-line mode.

 

Main Functionalities

• Route management

Supervisors plan routes per specific period and assign them to specific mobile agent. Once done, Dynamics Mobile applies automatic route optimization so activities can be completed in a faster way. Estimated distance and ETA (estimate-time-of-arrival) per visit are provided as well.

• Territorial management

Define areas (geographical coordinates) on the world map in which mobile agents of a specific office/division can perform assigned activities. Setup geofencing notifications in case a mobile agent deviates out of the predefined territory.

• Questionnaire data types

Dynamics Mobile supports a variety of data types that can help Supervisors create extensive questionnaires: Integer, Fractional, Date, Time, Single selection, Multiple selection, Text, Picture, etc.

• Customer data

Mobile agents may see customer number, title, address, and more.

• Geo-fencing enabled

The app monitors if mobile agents are physically located near the planned site/customer and automatically tracks their actual physical location for the visit performed.

• Live fleet monitoring

Mobile agent location may be observed by Supervisors in real time on the world map.

• Heat maps

Various heat map reports are available, showing the places in the world where most of the merchandising activities take place.

• Fleet route compliance analytics

The system automatically registers and analyzes the planned customer visits of the fleet and measures their compliance with the plan.

• End-of-day reports

Both Supervisors and Mobile agents may run end-of-the-day reports anytime and see current progress.